Anti-social

I have lost track of how many times this foreword has focused on the application of social media tools for the benefit of law firm knowledge management. To begin with, there was the seemingly never ending argument about whether or not KM professionals should be including social media tools within their strategy at all. Was it worth the risk? This debate trundled along for months – in fact, it’s one of the few times when readers were getting in touch with me and begging to write their views on the subject. This can put an editor in a very difficult position.