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 The essential guide to knowledge and information management in law firms
denotes premium content | Mar 11 2010 

Lexis Nexis


Feature

posted 2 Jul 2009 in Volume 3 Issue 5

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Question time

Mills & Reeve has set out its stall internally and in its public profile as a firm ‘renowned for its collaborative culture’. We have recently taken the time and trouble to articulate the firm’s values, one of which is ‘working together’. We did so as a result of extensive discussion and not lightly, but what does it really mean? How does it manifest itself in everyday Mills & Reeve life? Where it happens, what are the beneficial business consequences? What happens when it is lacking? What are the inhibiting factors that get in the way when things go wrong? If we can understand those, we should be able to spread best practice, leading us to even better performance.

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