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 The essential guide to knowledge and information management in law firms
denotes premium content | Jan 9 2009 

Feature

posted 19 May 2008 in Volume 2 Issue 4

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Case study: Borden Ladner Gervais LLP

A traditional view of library and information services is that its primary concern is with storing, organising and enabling access to commercial information sources, such as books and online research tools. Of course, that view has never been entirely accurate. The skills librarians apply to making commercial information sources available to the firm, we also apply to information generated within the firm. Efforts to collect, organise, store and enable access to information held within organisations may be less evident to clients of library services than the books on our shelves, but these efforts are a significant part of what we do. Law firms and the libraries that serve them are in the midst of a period of great change, but this change offers new opportunities for librarians to move beyond our current roles and responsibilities and into new areas. Our firm’s enterprise search project has presented our Library Services department with just such an opportunity: to step outside of our traditional spheres of work, yet contribute to something that is very much aligned with our mission.

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