denotes premium content | Dec 4 2008 Feature
posted 19 May 2008 in Volume 2 Issue 4
Harnessing e-mail as a KM resource
We’ve all heard the mind-numbing statistics about the global explosion of e-mail. For example, in a 2006 study, the IDC predicted that during 2007 nearly 97 billion e-mails would be sent daily on a worldwide basis – and that more than 40 billion of these would be spam. Law firm IT organisations have met this challenge with technical solutions including centralised e-mail archiving, spam filters, e-mail inbox size limits, and by encouraging the use of personal e-mail archives.
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