KIM Legal The latest headlines and articles KIM Legal Magazine (c) 2005, Ark Group Ltd. All rights reserved. http://www.ikmagazine.com/display.asp?articleid=F3D75B9C-3244-4C4C-9939-405B2842D0B6 I was inspired to write this series of short articles when I was facilitating a workshop on professional support lawyer (PSL) skills and challenges at Knowledge Network West last month. It was a privilege to see PSLs from various firms sharing their ideas, tips and techniques freely, in order to help to improve each others’ practice. Obviously not all the ideas were innovative and not all would work with different teams or in every practice area, but the PSLs at the workshop found it inspiring to spend some time exploring them. Hopefully you will, too. 25 August 2010 http://www.ikmagazine.com/display.asp?articleid=539FBF76-6728-4CB2-BC42-9AFBC0508AEA Don’t always train your team or department as a whole. Think about dividing them into different groups for different topics. Try mixed ability sessions (large and small) and single ability sessions, depending on the subject matter. Sometimes you will want to cascade down wisdom or experience from the partners to the junior staff and sometimes you simply need to bring everyone up to date on black-letter law. People can be reluctant to speak up in larger groups and sessions can be hijacked by certain fee earners: dividing groups up can minimise these problems. 25 August 2010